Roadside Assistance

Car Lockouts

Locked your keys in the car? We provide fast, professional lockout help without damaging your vehicle.

Open 24/7 with fast response times.

Call(208) 970-1119

Serving Idaho Falls, Rexburg, Rigby and surrounding areas.

No hidden fees. We provide a firm quote before we dispatch.

5-star rated on Google.See our reviews

McRae Towing & Recovery roadside assistance lockout.

About This Service

Lockouts happen, and we're ready to help you get back in quickly. We use professional tools and techniques to avoid damage to your locks, glass, and paint. Whether you're at home, in a parking lot, or on the roadside, we will help you get back in your vehicle quickly and safely.

What Our Customers Say

Our commitment to quality service has earned us a 5-star rating on Google.
View all our reviews on Google

Kimberly S.

August, 2026

McRae Towing to the rescue! My car broke down this afternoon, leaving me stranded in a parking lot of a business in Idaho Falls. My roadside assistance contacted his towing company and he came out to tow my car pretty fast, considering it was late afternoon on a Sunday, and got my car towed safely back home. Super friendly and professional and an overall good guy. Definitely would call him direct for service in the future.

Isac H.

August, 2026

Great professional work from these guys.

Alex E.

August, 2026

Showed up quick! They also brought a personal vehicle to bring my family home! That's unheard of with towing companies. Highly recommend them!

Aaron B.

August, 2026

Had a fantastic experience with McRea towing when my bike broke down. Dispatch was quick, and the driver arrived in under 45 minutes. They used a proper flatbed with soft straps, ensuring my motorcycle was secured safely without any risk to the handlebars or fairings. The driver was extremely professional, careful, and friendly during a shitty situation. Fair pricing and top-notch service—highly recommend to any rider!"

Hadley D.

August, 2026

They were so quick to respond and so quick to come help us out! Very friendly guys and took care of everything so easily we didn’t have to do a thing. Highly recommend!

kellie G.

August, 2026

Quick,helpful, and friendly!!

Carbon M.

August, 2026

Justin was quick to get my car towed on a Sunday evening when no other companies were answering. He was communicative and very friendly and really went the extra mile to help me out in Idaho Falls. Highly recommend!

Kade S.

July, 2026

McRae Towing is definitely the team to call when you need anything Towed for sure. Justin is great to work with. He is honest, fair, and will treat you and your vehicles or trailers with the up most respect. Will recommend them to anyone anytime day or night!!!!

Shirley R.

July, 2026

I don’t have the words to adequately describe the amazing work that Justin did for us. He hauled away 3 vehicles for me. I was overwhelmed with the responsibility of disposing of my deceased brothers belongings. Justin came in a very timely manner and not only hauled away the vehicles but some other things too. I will definitely contact MaRae Towing should I ever need towing services in Idaho Falls again. Great work Justin!👍🏻

ivanesa B.

July, 2026

I recommend them 100%—fast, capable, and effective, and at a great price! Rexburg, Idaho Falls! Give them a call; you won't regret it.

Aiden

June, 2026

Came on short notice and did it fast!

Tabitha P.

June, 2026

If you ever need a tow, McRae Towing is the company to call! Justin, the owner, is incredibly knowledgeable, experienced, and truly knows what he's doing. He responded quickly, worked efficiently, and made the entire process stress-free. It's hard to find businesses that combine professionalism, speed, and great customer service the way McRae Towing does. I highly recommend them to anyone who needs reliable towing services!

Rob M.

June, 2026

Seeing Justin approaching in his flatbed, flashing his lights, was like the calvary coming. Earlier we’d finished a 3+ hour hike out in bear country, and, dang, our rental wouldn’t turn over. Not even a cough. Justin got the three of us in the cab, while he winched up our brick of a car. But the best part was our conversation with Justin: long-haul truck driving, how he got into the tow business and why he likes it, local animal life, hiking, … and before we knew it, we were at the Jackson Hole Airport and getting a working rental automobile. Thank you, Justin. Being stuck with a car that wouldn’t go was no fun, but we enjoyed our ride with you.

kodie D.

June, 2026

Justin is awesome when my mom had her account he help me out a lot

Jonathan A.

June, 2026

I had an excellent experience with McRae Towing. Their dispatcher answered promptly, provided a clear ETA, and the technician arrived right on time. The driver was professional, friendly, and knowledgeable — they diagnosed the issue quickly and had my vehicle back on the road within 15 minutes. Pricing was fair and transparent with no surprise fees. Everything was handled safely and efficiently. Highly recommend McRae Towing for fast, courteous, and reliable roadside assistance — I'll definitely call them again if I need help.

Carlos P.

June, 2026

The guys are great what they do ! The guys were very helpful. They have great customer service! Highly recommend contacting them for anyone who needs their vehicles or powersports recovered from sticky situations.

Denise J.

May, 2026

Justin was amazing came right out on a Sunday afternoon to fix a tire on my fifth wheel that I am moving locations in that tore up the side of my rig he was amazing. Highly recommend.

Ashleigh A.

May, 2026

After getting into an accident we needed our car towed from the scene. McRae Towing was quick to the scene and got our car. Afterward they were very responsive and helpful regarding all of our questions and co concerns. I would definitely recommend them and will use them in the future if we ever need towing assistance.

Jeanette C.

May, 2026

Justin McRae was professional and kind. He was very helpful and offered to help in any way he could. He towed our car from the Rexburg area after it was totaled on Saturday night. He was available Monday so we could get our personal belongings out of the car. He helped us unload, took our plates off for us and was just a pleasant guy. We highly recommend McRae towing.

Chad K.

May, 2026

Justin at McRae Towing & Recovery is an exceptional man. I strongly recommend him for car towing in Idaho Falls. Very quick service and fair prices!

David J.

April, 2026

Justin did a great job. He was very Prompt and friendly. I would highly recommend their services. He gave me a ride directly when he needed to go perfect Service!s!!

Gordon L.

March, 2026

great job exchanging my broken rental car!

Matt H.

March, 2026

McRae showed up in the middle of the woods and pulled me out of a ditch. They were faster than I thought possible, and their driver really knew his stuff.

Bridger G.

March, 2026

Super helpful and great customer service! Justin was very helpful and informative on any questions I may have had and great with communication on any updates he got! They were willing to work with me and let me in after hours to clean out my wrecked pickup! 10/10 would recommend!

Arthur W.

March, 2026

Just had a situation where my daughter was broke down on the side of the road just outside Idaho Falls and I called MaRae and Justin (the owner) was able to get her and her vehicle back to Rexburg safely! The price was very reasonable. I would 100% recommend McRae Towing! Thank you Justin

Luke F.

February, 2026

Justin was amazing! I was stuck in sand for a few hours in the middle of the night and we called Justin and he immediately came to my aid. Super awesome, super helpful and he’s genuinely here to help. 10/10 would recommend

Jordi S.

February, 2026

We cannot say enough good things about McRae Towing and Recovery. Our son was stranded on the road late at night, and calling for help in the middle of the night was stressful, but from the very first interaction, we felt calm and reassured. Justin was kind, professional, and trustworthy, and he handled the situation with genuine care. He not only helped get our son out of a difficult situation, but he followed through every step of the way, calling us once our son was safe, even following him on the road for a while to make sure he was okay. That level of integrity, compassion, and follow-up is rare. We are incredibly grateful for his help and would recommend Macro Towing and Recovery without hesitation.

Justen C.

January, 2026

There is not a singular other company in Rigby or surrounding areas I would call in a pinch over this guy... Called him at 7pm in the middle of nowhere past Rigby, and he showed up in under 20 minutes. My car was secured on the truck in less than 5 minutes, and we were on the way. Incredibly fair pricing, incredible service, and what an awesome dude to talk to! Give McRae Towing a call for all your needs!

Scott O.

January, 2026

Justin and jis family is awesome they even helped my wife emotionally! Really knowledgable and professional! Justin made sure that we understood every step! Super honesty! I would feel good recomending McRaes for all !

Teagun R.

December, 2025

Mcrea towing was absolutely amazing to work with! Took care of all of our needs fast and efficiently. Very friendly guy and very polite! Definitely would use him again and recommend him to everyone!

Dan S.

November, 2025

Thanks for the quick service and the friendliness!

Kendra L.

November, 2025

The owner is amazing! He walked me through the whole process and answered every question I had! Great pricing and excellent customer service! I could not recommend a better Company!

kelly L.

October, 2025

my husband needed help this morning and we found that McRae was real close to where we live. The guy was really helpful and good at what he does! he was able to accommodate in timely manner. very quick and efficient. very friendly too!

Katelynn S.

August, 2025

Justin was great to work with and super kind. He was able to move our damaged vehicle under short notice. Thank you!

Ethan C.

July, 2025

Great service. Got my tool trailer hit and had to have them haul the trailer with everything inside. Did an awesome job to not further any damage. Easy to contact and very knowledgeable. Would use them again!

Jonathan H.

June, 2025

I called Justin to help get a stranded motorist out of the mud and he came out quickly and got it out without a problem. Couldn’t ask for a nicer person, I would highly recommend.

Braxton H.

March, 2025

Great customer service, fast response time, and easy to get in contact with. Came at 4 am and towed my car

Samuel S.

March, 2025

Super friendly and quick responses and easy to get a hold of

Amber G.

August, 2024

Best towing service we could have gotten from efficiency to customer service. Justin went above and beyond to make sure we were comfortable and got where we needed to go. Highly recommend.